Telesales Administrator / Office Adminis
CPL
Limerick
Want to work for a growing medical services provider? The Limerick branch is looking to hire an experienced Telesales administrator to work in their city centre location to work on either a full time or part time basis. Working in a team environment you will be responsible for some of the following duties: • Customer Care - provide a high level of professional customer care to all customers/suppliers/colleagues. • Maintain Daily, Weekly and Monthly Reports and attend and actively participant in the Daily Team Meetings. • Telemarketing – manage all inbound and outbound telemarketing calls/leads and ensure weekly/quarterly and annual targets are met and diaries are full in line with the booking system. •Diary Management – maintain online diary management system for Branch Dispensers in line with ATRT Block Scheduling, walk-in, service and maintenance hours. • Reception – ensure all areas of the Branch are kept clean and inviting. Meet and greet patients on arrival and answer telephone and email enquiries in a courteous and professional manner. • Mailings – provide administration support and ensure all secretarial actions are accurate and timely (including mail merge activities. • Administer all post in the Branch, i.e., incoming and outgoing and maintain an up-to-date record of both. • Liaise with local GP’s, ENT’s and their respective staff to ensure a professional sales presentation and communications channel is maintained in line with ATRT. • Administer Stock Control to ensure accurate stock levels are maintained and stores are kept tidy. • Maintain in-house database and ensure it is kept up-to-date. Skills & Work Experience: • Previous Call Centre / Office Administration / Telesales Experience Essential. • A High Level of Proven Customer Service Experience. • Strong Communication Skills both written and oral. • Excellent Telephone Skills and Manner. • Professional Standard of Computer Literacy in particular Microsoft Office Suite. For further information please email your details to Sarah.kelly@cpl.ie or call 061 208649. This job originally appeared on RecruitIreland.com.
2390 days ago