Night Manager

Noel Recruitment Group

Limerick

Night Manager- Limerick. Reporting to- Front Office Manager. Previous Experience- 3 Years. The Night Manager is the Manager on Duty and responsible for all hotel operations during overnight shift hours, focusing on Front Office operations, night audit and hotel safety/security. The Night Manager provides leadership and support to all members of the night's team. We are looking for an experienced passionate manager who can manage a small team whilst ensuring all quality and brand standards are adhered. The night manager will also ensure the security of all guests, staff and the property during the night and deal with all issues accordingly and to standard operating procedures. Direct and oversee all hotel operations during the night shift to ensure guest satisfaction and safety. Conduct Briefing for all staff during Night Shift. Inform all Overnight staff of nightly activities, group and VIP arrivals as well as special requests and repeat guests. Check accommodations, making sure any special requests are carried out accordingly, greet guests upon arrival and ensure escort to accommodations if appropriate. Maintain a professional and high quality service oriented environment at all times. Act as manager on duty for the hotel in the absence of the Front Office Manager dealing with complaints, problem solving, disturbances, special requests and any other issues that may arise. Manage the night shift in the department ensuring all employees perform the tasks assigned to them and coordinate Front Office activities with other departments. Required to welcome our guests to the hotel in a friendly and helpful manner, ensure that the public areas are kept clean and tidy. Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, assigning nightly work, conducting training, conducting counselling's and evaluations and delivering recognition and also reward. Ensure the accurate completion of the daily night audit in a timely fashion. Oversee preparation of daily summary reports. Assist the Front Office Manager in implementing and enforcing financial controls throughout the department, helping with control of operating expenses, scheduling and purchasing. Should Show Initiative, Problem Solving, Staff Training, Team Leading. Work closely with the Housekeeping Department to improve guest services and foster cross departmental communication. Be aware and able to enforce all fire-life-safety procedures. Remain current in all updates with regards to new procedures and training. Report any suspicious persons, activities and/or hazardous conditions to the Security department and/or the Front Office Manager. The Noel Group is delighted to accept applications for this fantastic role but politely requests to receive applications only from suitably qualified managers. Please reply in complete confidence with an up to date CV and two referees for an immediate consideration. We thank you applying for this position currently being sourced by The Noel Group . Please apply with a current up to date CV to also include the name, contact and number of two referees for registration purposes. All candidates MUST have legal status to work in Ireland as no work permits are issued by the Irish government for this particular position. National Recruitment Federation Awards - Multi Award Winner. NRF Hospitality & Events Agency of the year 2016. View all our vacancies on www.noelgroup.ie. This job originally appeared on RecruitIreland.com.

2384 days ago