Investor Services Representative

Matrix Recruitment

Limerick

What you need to know. You will work as an Investor Services Representative for our client, an investment bank company in Limerick. Working as an Investor Services Representative a leading provider of investment management, asset and fund administration, fiduciary and banking solutions for corporations, institutions and affluent individuals worldwide. This is a 6 month contract job. Your new job. Key duties & responsibilities: This is a busy, loud and lively department! You will be dealing with both private investors and banking clients so there will be various types & level of query to look after. So, what tasks will you be responsible for? Answer calls in a timely, efficient and courteous manner. Provide information on Client registers (COA, Mandates, Transfers etc.) Provide information on Distribution payments. Provide information on general Registration enquiries. Field calls and pass onto relevant sections/person where applicable. Answer e-mail requests from clients/Agents. Provide Monthly valuations to Nominee clients. Check Periodic Statements. Provide Monthly Reports for internal & external clients. Don’t worry – there is excellent support and a training programme in place! And if you already have contact centre experience and used to dealing with a variety of clients and queries you would be a great fit for this position. This is a phone and email based service role so good phone manner and previous experience in this environment is essential! Get in touch with me if you have - experience in a Service Centre environment an excellent communicator both written and verbally. a flexible approach to work and be capable of handling multiple priorities in a fast paced environment. a proven ability to work in a demanding front line service role as part of a client focused team. a commitment to high levels of client service and process improvement. Strong PC Skills – thorough knowledge of MS Word & Excel. Strong interpersonal skills with an excellent telephone manner. Excellent verbal and written communication skills. Matrix Recruitment are acting as the Employment Agency and Pay Master for this position. Apply for this job now or get in touch with Gillian on 051 353825. Matrix Recruitment Group is committed to providing a professional service where all CV's are kept confidential and will not be submitted to any clients without candidate’s knowledge or consent. This job originally appeared on RecruitIreland.com.

2290 days ago